Experience professional virtual counselling and therapy from the comfort of your home. Accessible, confidential, and personalized mental health support.
We are here to assist you in dealing with emotional challenges, healing from difficult experiences, and empowering you to take charge of your life once again.
Our virtual counselling and therapy sessions are carefully crafted to provide you with the tools, insights, and resilience necessary to build a brighter and more fulfilling future.
Facing emotional challenges is an intensely personal journey. At Upstream Counselling, we provide extensive virtual support, ensuring you feel empowered, understood, and prepared for the road ahead. Our professional counsellors and therapists are committed to helping you overcome emotional difficulties with care and compassion.
With Upstream Counselling's virtual therapy services, you can schedule sessions that fit seamlessly into your busy life. This flexibility allows you to receive essential support without disrupting your daily routine, making mental health care accessible on your terms.
Experience the convenience of attending therapy sessions from your own home. This setup not only provides a comfortable and private environment but also helps you feel more at ease and open, enhancing the effectiveness of your counselling and therapy.
Our online psychotherapy services ensure that high-quality mental health support is available to individuals throughout Ontario. Whether you're situated in a remote area or face mobility challenges, you can access top-notch mental health services without barriers.
At Upstream Counselling, we prioritize your privacy with our virtual therapy services. All online therapy sessions are conducted through secure platforms designed to protect your personal information, ensuring the highest level of confidentiality.
Our skilled psychotherapists in Ontario utilize evidence-based techniques tailored to address your specific mental health issues. Whether you're struggling with anxiety, depression, or relationship difficulties, our personalized care is designed to help you achieve your mental health goals effectively.
Virtual therapy provides the advantage of uninterrupted mental health care, even if you are traveling or moving. Our online counselling services ensure that you can maintain a consistent therapeutic relationship with your counsellor, supporting a stable and effective therapy journey.
Take control of the process.
Beginning therapy can feel daunting but the truth is you decide what (and when) to share. Our diverse team specializes in a range of issues including anxiety, depression, trauma, grief, and relationship issues. No matter your situation, we're here to support your journey to empowerment and mental wellness.
Your therapist is your guide.
Finding the right therapist is key to achieving your goals. Dip your toes into the therapy experience by booking a free consultation with one of our registered psychotherapists. These appointments are an opportunity to address your questions and explore your challenges, needs, and aspirations.
Commit to the experience.
To maximize the benefits of counselling it’s important you attend sessions consistently. When in session, we encourage you to lead the agenda. (Remember, this is YOUR therapy!) Between sessions, we hope you will strive to apply new insights, practice new skills, and develop new habits that support personal growth.
Unlock your path to wellness with Upstream Counselling's virtual counselling and therapy services available across Ontario.
At Upstream Counselling, we believe that genuine well-being starts with understanding and caring for your inner self.
Achieve true wellness by embracing self-awareness and personal growth. Let Upstream Counselling support you through this transformative experience.
Our virtual therapy offers the convenience of accessing expert support from the comfort of your home, with flexible scheduling to fit your lifestyle.
At Upstream Counselling, we want you to feel comfortable with the counselling process. Here are some of the most frequently asked questions about talking to a therapist about this type of therapy.
Virtual counselling and therapy involve receiving mental health support through online platforms instead of in-person sessions. Here’s what you need to know about virtual counselling services:
Accessibility: Virtual counselling services allow clients to access online counselling sessions from anywhere with an internet connection, making it easier to fit into busy schedules. This is particularly beneficial for those living in rural areas or across different provinces, such as British Columbia.
Flexibility: Counselling appointments can often be scheduled at times that are convenient for the client, accommodating different time zones and personal commitments. Upstream Counselling offers appointments available from Monday to Friday, making it easier to integrate therapy into daily routines.
Privacy: Online platforms offer secure and confidential environments for therapy, ensuring that sessions are private and protected. Using encrypted platforms, such as Zoom or Skype, virtual counselling ensures that personal health information remains confidential.
Technology Requirements: Clients need a reliable internet connection and a compatible device, such as a computer, tablet, or smartphone. Video conferencing tools like Zoom and Skype are commonly used to facilitate these sessions.
Types of Therapy: Various therapeutic approaches can be delivered online, including cognitive-behavioural therapy (CBT), counselling for addiction and substance use, and counselling for adults, as well as support for coping with stress and anxiety.
Virtual counselling provides a flexible and accessible option for those seeking mental health support, bridging geographical gaps, and offering a range of therapeutic approaches to meet individual needs. Please call us to book your first counselling appointment and start your journey towards better mental health from the comfort of your own home. Our services are also available by phone for those who prefer this method.
Virtual counselling operates through online platforms that facilitate remote therapy sessions between clients and therapists. Here’s an overview of how online counselling sessions work:
Initial Setup: Clients typically start by scheduling an appointment and completing any necessary paperwork online. This may include consent forms, intake assessments, and providing details about your personal health and mental health history.
Platform Usage: Sessions are conducted using secure video conference tools, such as Zoom or Skype, which offer encrypted platforms to ensure privacy and confidentiality during the session.
Session Format: The format of the session mirrors that of in-person therapy, including discussions, therapeutic exercises, and goal setting. For example, a session may involve CBT techniques to address mild to moderate anxiety.
Confidentiality: Secure encryption methods are used to protect the privacy of the session and client data. Please note that virtual counselling services provided by Upstream Counselling adhere to strict confidentiality policies.
Technical Support: Most platforms offer technical support to help clients with any issues related to connectivity or software. Upstream Counselling provides resources to support clients in accessing virtual services smoothly.
Virtual counselling ensures that therapy remains effective and safe, maintaining the core elements of traditional therapy while adapting to an online format. This allows you to receive professional services from registered social workers (RSWs), registered psychologists, counsellors, and therapists regardless of your location. Simply call us to schedule your counselling appointment and begin receiving support from our counselling team.
Virtual counselling offers several advantages compared to traditional in-person therapy. Here are some key benefits of accessing virtual counselling services:
Convenience: Clients can attend sessions from their homes or any location that suits them, reducing the need for travel and saving time. This is especially convenient for caregivers of youth who may have limited availability due to their responsibilities.
Accessibility: Virtual counselling services provide access to therapists who may not be available locally, expanding the range of options for specialized care. For example, Upstream Counselling offers province-wide services, making it possible for clients in British Columbia to connect with professionals based in Vancouver, including those who may operate in private practice.
Comfort: Clients may feel more comfortable discussing sensitive issues from their own space, which can enhance the therapeutic experience. The comfort of your own home can create a safe environment for addressing personal health concerns and emotional challenges, and can also facilitate access to peer support networks that provide additional assistance and shared experiences.
Continuity: Virtual services allow for uninterrupted therapy even when clients are travelling or experiencing mobility issues. During the COVID-19 pandemic, this continuity became crucial as in-person services were limited, forging a new way to provide consistent care. Clients can also access same-day appointments if needed.
Cost-Effectiveness: Often, virtual counselling may be more affordable due to reduced overhead costs for therapists and the elimination of travel expenses. Some services are free and confidential, and many insurance plans now include coverage for virtual appointments.
Support Networks: Virtual counselling can also connect clients with additional support networks and resources, such as those provided by the Canadian Mental Health Association, enhancing the overall support system available to individuals seeking mental health care.
Virtual counselling enhances accessibility and convenience while maintaining the quality of therapeutic support. It offers a flexible and comfortable option for those seeking mental health care. Call us today to book an appointment and take advantage of the many benefits of virtual counselling.
While virtual counselling provides many benefits, there are some challenges to be aware of. Here are a few potential issues related to accessing virtual services:
Technical Issues: Problems such as poor internet connection, software glitches, or device malfunctions can impact the quality of sessions. It's important to have a reliable internet connection and be familiar with the technology used for video calls.
Privacy Concerns: Ensuring that sessions are conducted in a private space and that technology is secure is crucial for maintaining confidentiality. Finding a quiet, uninterrupted space can sometimes be challenging, especially for those living in shared accommodations.
Non-Verbal Cues: Therapists might miss some non-verbal cues that are more easily observed in face-to-face interactions, which can affect the therapeutic process. This can be mitigated by using high-quality video conferencing tools and ensuring good lighting and camera placement.
Engagement: Some clients may find it challenging to stay engaged during virtual sessions due to distractions or lack of a structured environment. Creating a dedicated space for therapy sessions can help maintain focus and engagement.
Accessibility: Not all clients may have access to the necessary technology or internet connection required for effective virtual therapy. This can be a barrier for some individuals, but many public service centres and networks of foundry centres provide resources to support social workers and clients in accessing virtual services.
Provincial Standards: Compliance with provincial regulations and standards of care ensures that provincial virtual services for counselling meet the required quality and safety benchmarks. Upstream Counselling adheres to these standards to provide professional and reliable care.
While virtual counselling presents certain challenges, it remains a viable and effective option for many individuals. Addressing these challenges with proper planning and resources can help optimize the therapeutic experience. Please call us if you have any concerns or need assistance with setting up your virtual counselling sessions.
Getting a counselling appointment with virtual counselling at Upstream Counselling involves a few straightforward steps. Here’s what you need to do to access online counselling services:
Contact Us: Reach out through our website or by phone to inquire about virtual counselling services and schedule an initial consultation. Our phone lines are open Monday to Friday, and our team is ready to assist you in setting up your first appointment.
Complete Intake Forms: Fill out any required intake forms and provide necessary information about your mental health history and current needs. This helps our counselling team understand your background and tailor the services offered to meet your specific requirements. If needed, a referral may be made to other specialized services or resources to support your mental health journey.
Set Up Technology: Ensure you have the necessary technology, such as a computer or smartphone, and a stable internet connection. We use secure video conferencing platforms like Zoom to conduct online video sessions.
Schedule Your Session: Choose a convenient time for your therapy sessions and confirm your booked appointment with your therapist. Upstream Counselling offers online flexible scheduling options, including appointments available from Monday to Saturday.
Prepare for Your Session: Find a quiet, private space for your session to ensure confidentiality and minimize distractions. This is crucial for creating a conducive environment for therapy.
Understand the Process: Familiarize yourself with how virtual counselling works, including the integration of social work principles into the therapy process. This holistic approach helps address various aspects of your mental health and well-being.
Starting virtual counselling with Upstream Counselling is a simple process designed to make accessing mental health support as smooth as possible. Our services are free and confidential, ensuring you receive the support you need without financial barriers. We are here to guide you through each step and ensure a positive therapeutic experience. Call us today to book your appointment and begin your journey towards better mental health.
Our team at Upstream Counselling is here to help you explore issues, gain insights, begin your journey towards healing, and work towards the goals you identify during the counselling process.
Personalized therapy designed to address specific mental health issues while also nurturing personal growth and well-being.
A counselling program focusing on fostering effective communication, resolving conflicts, and nurturing healthy relationships.
A program designed to support clinical growth, whether you’re a student or a seasoned professional.
Whether you have a question about counselling, or would like to get in touch about something else, drop us a line at info@upstreamcounselling.com or by using the contact form below. Our client care team will get back to you within one business day.
We are ready and looking forward to meeting you. Get started today by clicking the link below and booking your free 15-minute discovery call. All our services are private and confidential.
Disclaimer: Content on this website is for informational purposes only. Visiting this website does not establish any type of therapist-client relationship with Upstream Counselling or its staff. Information obtained from this site does not substitute for a thorough medical and/or psychiatric evaluation by an appropriately credentialed and licensed professional.
