Professional and Licensed Therapists You Can Trust

WHO IS UPSTREAM COUNSELLING

Our online and in-person counselling services in Kitchener Waterloo are provided by professional therapists who are focused on your well-being. We offer reliable, discreet support to help you face life's challenges with thorough expertise and a warm approach.

HOW CAN WE HELP

You’re in the Right Place

Our team at Upstream Counselling is here to help you explore issues, gain insights, begin your journey towards healing, and work towards the goals you identify during the counselling process.

Individual Therapy

Personalized therapy designed to address specific mental health issues while also nurturing personal growth and well-being.

Relationships Therapy

A counselling program focusing on fostering effective communication, resolving conflicts, and nurturing healthy relationships.

Clinical Supervision

A program designed to support clinical growth, whether you’re a student or a seasoned professional.

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Getting Better Can Start Now

HOW IT WORKS
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Book a Free Consultation

Select Your Therapist

Step One

Take control of the process.

Beginning therapy can feel daunting but the truth is you decide what (and when) to share. Our diverse team specializes in a range of issues including anxiety, depression, trauma, grief, and relationship issues. No matter your situation, we're here to support your journey to empowerment and mental wellness.

Meet the team

Book A Free Consultation

Step Two

Your therapist is your guide.

Finding the right therapist is key to achieving your goals. Dip your toes into the therapy experience by booking a free consultation with one of our registered psychotherapists. These appointments are an opportunity to address your questions and explore your challenges, needs, and aspirations.

Book Now

Invest In Yourself

Step Three

Commit to the experience.

To maximize the benefits of counselling it’s important you attend sessions consistently. When in session, we encourage you to lead the agenda. (Remember, this is YOUR therapy!) Between sessions, we hope you will strive to apply new insights, practice new skills, and develop new habits that support personal growth.

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NEW TO COUNSELLING

Here’s What You Can Expect from Upstream Counselling

Upstream Counselling is a trusted mental health service in Kitchener Waterloo and online delivering compassionate support and proactive guidance to individuals and families, emphasizing preventative strategies for improved well-being and mental stability.

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Ongoing improvement

Through exploration and support, you build a stronger sense of self-worth, empowering you to navigate life with greater assurance and resilience.

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Develop Tools To Achieve Your Goals

Our experts can help you reach new heights in your professional and personal life.

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Enhance Self-Esteem and Self-Confidence

Counselling helps you address underlying issues affecting how you see yourself.

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Frequently Asked Questions

LEARN MORE

At Upstream Counselling, we want you to feel comfortable with the counselling process. Here are some of the most frequently asked questions about talking to a therapist about this type of therapy.

Upstream Counselling provides a wide range of therapeutic services tailored to meet the diverse needs of individuals, couples, and families in the Kitchener Waterloo, regions. Here's a comprehensive overview of our offerings:

Individual Counselling: Our experienced therapists offer one-on-one sessions to address various personal challenges, including anxiety, depression, trauma, grief, self-esteem issues, and life transitions. We employ evidence-based approaches to empower clients to overcome obstacles and enhance their well-being.

Couples Counselling: We understand that relationships can encounter difficulties. Our couples counselling aim to foster better communication, resolve conflicts, rebuild trust, and strengthen the emotional connection between partners. Whether you're facing issues related to intimacy, infidelity, or communication breakdowns, our therapists provide a supportive environment to navigate these challenges together.

Family Therapy: Family dynamics can be complex, and conflicts may arise due to differing perspectives and communication breakdowns. Our family therapy sessions focus on improving relationships, resolving conflicts, and enhancing familial bonds. We work collaboratively with families to address parent-child conflicts, blended family challenges, and intergenerational communication barriers.

Trauma Therapy: Traumatic experiences can profoundly impact mental health and well-being. Our trauma-informed therapists offer specialized interventions, such as EMDR (Eye Movement Desensitization and Reprocessing) and trauma-focused cognitive behaviour therapy (CBT), to help individuals heal from past traumas and develop healthier coping mechanisms.

Virtual Counselling: In addition to in-person sessions, we offer virtual or online counselling sessions for clients who prefer the convenience and flexibility of online therapy. Our secure and confidential phone counselling or teletherapy platform enables individuals to access professional support from the comfort of their own homes. Our team consists of registered psychotherapists who are dedicated to providing quality care. If you're interested in booking a session, please let us know, and we'll be happy to assist you.

Upstream Counselling specializes in transformation counselling to foster mental wellbeing and resilience in the Kitchener Waterloo and online communities. Our compassionate and evidence-based therapeutic interventions are tailored to empower individuals, couples, and families to navigate life's challenges and achieve positive change.

As a trusted and professional counselling clinic, we provide personalized support for families in Kitchener Waterloo, Ontario, guiding them towards transformation and lasting resilience.

Scheduling an appointment with Upstream Counselling in Kitchener Waterloo or online is a straightforward process designed to accommodate your needs and preferences. Here's a step-by-step guide to booking your first session:

Contact Us: You can contact Upstream and book an appointment via phone, email, or through the contact form on our website if you're seeking counselling. Our friendly administrative staff will be happy to assist you in scheduling an appointment and answering any initial questions you may have about our counselling work.

Initial Consultation: Before your first session, we'll conduct an initial consultation to better understand your specific concerns, goals, and scheduling preferences. This consultation may take place over the phone or in person, depending on your availability and preference.

Choose a Therapist: Based on your needs and preferences, we'll match you with a therapist from our team who focuses in addressing your particular issues. We take into account factors such as therapeutic approach, expertise, and personality fit to ensure you receive the most effective and comfortable support possible.

Schedule Your Sessions: Once you've chosen a therapist, we'll work with you to schedule your sessions at a convenient time. We offer flexible appointment times, including evenings and weekends, to accommodate busy schedules.

Confirm Your Appointment: Before your scheduled session, you'll receive a confirmation reminder via your preferred method of communication (e.g., email, call, or text). This reminder will include important details such as the date, time, and location of your appointment and any relevant paperwork or forms to complete beforehand.

Attend Your Session: On the day of your appointment, simply arrive at our office or log in to our virtual therapy platform at the scheduled time. Our welcoming and professional team will ensure you feel comfortable and supported throughout your session.

Overall, scheduling an appointment with Upstream Counselling is the first step towards gaining valuable support and guidance focused on helping you navigate life's challenges with confidence and resilience. We're here to help you every step of the way.

Upstream Counselling is your compass in the sea of life's challenges, offering a variety of services to guide you towards smoother sailing. Here's how we can assist you:

Talk to Someone: Imagine picking up the phone and calling a friend who always knows what to say to make you feel better. That's kind of what it's like to reach out to Upstream Counselling. You can call or email them to set up a time to talk. They'll help you find a time that fits your schedule. Upstream Counselling employs highly trained and experienced professionals, including social workers, who are there to support you through any challenges you may be facing. Our therapists are available to help you navigate through your concerns, whether big or small.

Meet Your Counsellor: Picture stepping onto solid ground as you meet with our compassionate counsellors. Trained to understand and support you, they offer a range of therapeutic approaches to address your needs. Whether you're struggling with stress, anxiety, or other challenges impacting your wellbeing and mental health, our therapists are here to assist.

Find Solutions: Just as every ship needs a course to follow, our counselling process is designed to help you chart a path toward greater clarity and resilience. Through techniques such as music therapy and other evidence-based practices, we empower you to find solutions that resonate with your unique journey.

Keep Talking: Like a dependable lighthouse guiding ships safely to shore, our therapists are here for you whenever you need support. Whether you're exploring a number of resources available to you or seeking guidance through the health section of your benefits, we're committed to being a steadfast beacon on your voyage to wellness.

Feel Better: As you navigate the waters of self-discovery and growth, our goal is to help you feel lighter and more buoyant. Just as a ship's crew works together to ensure smooth sailing, our team collaborates with you to foster positive change and enhance your overall well-being.

Overall, Upstream Counselling is your ally in navigating life's currents. Don't hesitate to reach out and embark on this journey towards greater mental health and happiness.

Choosing the right counselling center is pivotal in your journey to achieving your goals, and Upstream Counselling is here to support you every step of the way. Here are some considerations to help you determine if we're the right fit for you:

Your Needs: Whether you're in Kitchener Waterloo, Brantford, Guelph, throughout Ontario, or beyond, Upstream Counselling is equipped to assist you with a wide range of mental health challenges. From anxiety and depression to relationship issues and beyond, our team is ready to work collaboratively with you to address your concerns.

Therapeutic Approach: Consider the therapeutic approach and techniques used by Upstream Counselling. Our therapists are trained in diverse modalities, including cognitive behavioural therapy (CBT), mindfulness-based approaches, and more. If you resonate with these methods, we may be a good fit for you.

Psychotherapy Can Help: If you're unsure whether counselling is the right approach for you, know that psychotherapy can help individuals navigate through various mental health concerns. Our therapists are trained in evidence-based practices and have the tools to help you develop coping strategies and enhance your well-being.

Comfort and Connection: Feeling comfortable and connected with your therapist is crucial for effective therapy. At Upstream Counselling, we prioritize creating a supportive and non-judgmental environment where you can feel heard and valued.

Accessibility: Whether you prefer in-person sessions at our location or virtual counselling from the comfort of your own home, we strive to make our services accessible to meet your needs and preferences.

Feedback and Reviews: Take a moment to explore feedback and reviews from past clients to gain insight into their experiences with Upstream Counselling. Their testimonials can provide valuable perspectives as you consider your options.

If you're ready to take the next step in addressing your mental health concerns and achieving your goals, Upstream Counselling is here to help. Reach out today to schedule an appointment and embark on your journey towards greater well-being.

Ensuring you have a positive experience with Upstream Counselling is our utmost priority. If you feel the need to change counsellors for any reason, please reach out to our admin team. We will arrange a complimentary session with another counsellor from our team for you.

Contact Us

SEND US A MESSAGE

Whether you have a question about counselling, or would like to get in touch about something else, drop us a line at info@upstreamcounselling.com or by using the contact form below. Our client care team will get back to you within one business day.

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Navigate Life's Rapids with Upstream Counselling

We are ready and looking forward to meeting you. Get started today by clicking the link below and booking your free 15-minute discovery call. All our services are private and confidential.

Disclaimer: Content on this website is for informational purposes only. Visiting this website does not establish any type of therapist-client relationship with Upstream Counselling or its staff. Information obtained from this site does not substitute for a thorough medical and/or psychiatric evaluation by an appropriately credentialed and licensed professional.

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